The Norwood Blog
News & Insights
AI and the (Hu)man: The role of people in a technology dominated world
We hear it every day: Artificial intelligence including generative AI is the biggest technological breakthrough of our age. Bigger than the internet and color TV….
December 12, 2025
From Resistance to Results: Provider engagement from the front lines
Listen to the podcast here. No matter how great your CDI program is—its spectacular workflow, outstanding chart review team, on-point KPIs, shiny new AI tools—nothing…
Trump administration’s appeal of vacated RADV rule indicates Medicare Advantage audits not going away
By Brian Murphy Nothing is over. We’re still deep in the wild west of Medicare Advantage (MA). In case you missed the breaking news over…
Coaching Clinicians, Convincing Crowds: Susanna Baddiel on Delivering Impactful Presentations
Listen to the podcast here. Fans of Off the Record may recall my recent episode with Chris Petrilli, Director of Revenue Cycle of Operations at…
New WISeR model puts CMS squarely in the preauthorization business, for the first time
Effective Jan. 1, 2026, CMS is getting into the prior authorization business. The Wasteful and Inappropriate Service Reduction (WISeR) Model is a pilot program set…