Lessons from loss: A look from the inside of value-based care with Rose Bernards

Listen to the podcast. Rose Bernards is a believer in value-based care. It’s been a driving force in her career.  But it was put to the test when she suffered a family tragedy in late 2025. She wrote about that experience in a three-part series for LinkedIn I highly recommend: The Good, the Bad, and the Ugly. Link in the show notes.  We get into those ups and downs, Rose’s wide-ranging educational career, and expert insights and…

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OIG offers clinical scenarios that can illuminate your own audit vulnerabilities

The recent Office of Inspector General (OIG) audits of three acute-care hospitals offer a goldmine of clinical/coding examples that you should be using for pre-emptive audit defense. Validating DRG assignments, reviewing medical necessity documentation completeness, and educating providers before an auditor comes knocking—and uses extrapolation to greatly increase recoupments. Here are examples taken from the…

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Inpatient Audit Storm Clouds

Download the report on our resource page. The Office of Inspector General (OIG) never rests. After taking on Medicare Advantage organizations and aggressive risk adjustment coding practices from 2023-2025, the sights of the nation’s regulatory watchdog have shifted. The new target? Acute care hospitals and inpatient admissions. Plus some other outpatient odds and ends. This…

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Two reasons why the 2027 OPPS proposed rule hurts your hospital

By Brian Murphy   The 2027 OPPS (outpatient) proposed rule landed just prior to the July 4 holiday weekend. CMS’ timing is conspicuous, presumably to dodge the tomatoes hurled at it from the likes of the American Hospital Association. Not a whole lot of great news in here for healthcare orgs; here are two and…

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Do hospital ratings matter? Here’s what your peers say

By Brian Murphy   Hospital ratings: Does anyone care? Healthgrades earlier this year announced its top 50, top 100, and top 250 hospitals awards. Links below; do you see your home state or hospital represented? Some heavy hitters made the Top 50 Hospitals list (though none from my home state of MA, which is traditionally…

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One Norwood Auditor, Outsized Returns

One good, highly skilled inpatient coding auditor with a fresh perspective and broad experience can deliver outsized returns for your healthcare organization.  We have a great example.  A large, integrated healthcare organization was missing justified secondary diagnoses and properly sequenced principal diagnoses in the documentation. The result? Underrepresentation of its severity of illness/risk of mortality, and diminished revenue. All confirmed via independent audit.  Norwood partnered to provide a seasoned, credentialed, and skilled inpatient coding auditor to help right the ship. …

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CMS Failure to Rescue quality measure financial impact hitting soon

By Brian Murphy A reminder: The new CMS Failure to Rescue (FTR) quality measure is going to hit hospital pocketbooks—possibly your own—on October 1. Key details of the new CMS FTR measure (FY 2025 IPPS Update) Definition: The percentage of surgical inpatients who experience a complication and subsequently die within 30 days of their initial…

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