Start Your Journey with the Norwood Outpatient CDI Boot Camp

Our campers are all smiles.


To learn more or schedule a call contact us at

Download the brochure here.

Risk adjustment is a team sport. Accurately depicting the complexity of a broad patient population across your organization requires contributions from patient registration to providers—and everyone in between, including well-trained risk adjustment coding and outpatient CDI professionals.

Cohesive teams that follow the same playbook and work together toward a common goal will succeed in this challenging environment. That’s why we launched the Norwood Outpatient CDI Boot Camp.

This one-of-a-kind offering takes you beyond the classroom with at-the-elbow follow up and chart review by our diverse team of certified experts. Pre- and post-assessments and office hours calls make the education stick.

Take a look at the agenda:

Week 1

Module 1: What is Risk Adjustment and Value-Based Care Overview

  • Outpatient Prospective Payment System (OPPS)
  • Risk Adjustment Plans Analysis
  • CMS Official Guidelines

Module 2: Introduction to Risk Adjustment Payment Models

  • Know your Patient Population Registries
  • Quality and HEDIS Measures
  • V24 versus V28 of CMS-HCCs: Payment Focus

Module 3: Fundamentals of an Outpatient Clinical Documentation Integrity Program

  • Official Guidelines for Coding and Reporting: Outpatient and Inpatient Regulatory Guidelines
  • Query Compliance: ACDIS/AHIMA Query Practice
  • Collaboration between CDI, Population Health, and Coding
  • Physician Engagement and Education

Module 4: A Focused Review of Common HCC’s V24/V28

  • Clinical conditions: Arrhythmia | Behavioral Health Conditions | Cardiac Disorders | Congestive Heart Failure | Chronic Kidney Disease | Diabetes | Dementia | Hematology Conditions | Neurological Disorders (including Hemiparesis) | Neoplasms | Respiratory Conditions | Skin Ulcers | Substance Abuse and Dependency | TOAD

Module 5: Principles for Conducting Internal Audits

  • OIG Compliance
  • Mitigating Denials and a Data Denials Review
  • Clinical Validation
  • Case Studies

Week 2

Outpatient CDI/coding staff shadowing and 1:1 feedback

Note: Customization available upon request.

What makes the Norwood Outpatient CDI Boot Camp different?

Our material goes beyond the theoretical and gets implemented in practice. We do this through a combination of the following:

  • Pre- and post-assessments. We provide a pre-boot camp assessment to determine your team’s level of baseline proficiency, then perform a second assessment at conclusion to measure progress.
  • Multiple instructors. We send a multidisciplinary team including nurses and coding professionals to deliver education and support.
  • Hands-on record review. Following Week 1 education we provide at-the-elbow support in Week 2, including 1:1 shadowing with our instructors and your coding/CDI team.
  • Office Hours calls. Have questions that crop up after class? Get them answered in our instructor-led virtual office hours.

Who should attend

  • Outpatient CDI specialists
  • Outpatient CDI leadership
  • Risk adjustment coders
  • Coding leadership
  • Population health
  • Ambulatory operations
  • System directors
  • Educators

Don’t take our word for it. In a recent client survey:

  • 100% of participants reported our speakers’ knowledge and presentation skills met and/or exceeded expectations
  • 96% of participants reported content and resources materials met or exceeded expectations
  • 96% of participants found the quality of the learning environment met or exceeded expectations

Here’s what some attendees had to say:

  • “After being through previous boot camps that were disappointing as well as frustrating, this one was fantastic. I’ve come to peace with the gray areas of CDI over the past six years and understand every one of us is still learning the nuances of ambulatory CDI – having all four consultants be so competent/knowledgeable was a huge benefit to the newer CDS/coders.”
  • “Can I say all of it? But seriously, I enjoyed it all. I loved the breakdown of everything, the fact our questions did not go unanswered was huge.  I love that you gave a breakdown of each category and the definitions along with signs, symptoms, testing and treatment. Also, the coding clinic links are so helpful! I wish I had this education before I took my CRC. I feel as though this will help a lot of other team members with their CRC exam.” 
  • “Overall, I was impressed with the organization, presentation, and knowledge that the Norwood team brought. The materials were very helpful and well made.”

To learn more or schedule a call contact us at

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