Resources
Coding
Coding in the Gray: Why Human Judgment Still Matters (part 1 of a 2-part series)
There is a LOT of talk these days about automation. Autonomous coding solutions that can code with near-perfect accuracy—and no human intervention. Providers picking a code from a drop-down menu, enabled by…
Eye on Denials: A Norwood special report
Denials are being turned up, not down. But they’re happening in less noticeable and more insidious ways,…
AI and the (hu) man: The role of people in a technology dominated world
We hear it every day: Artificial intelligence including generative AI is the biggest technological breakthrough of our…
Wild West of Medicare Advantage
Medicare Advantage feels like the Wild West — are you ready for what’s next? CMS’s audit plans…
The ROI of Outpatient CDI (slide deck)
This is the slide deck referred to on the Off the Record podcast episode “The ROI of…
CMS-HCCs V28 Survival Guide
To survive in version 28 of CMS-HCCs, you need a playbook. Check that, you need a survival guide. The good news is, we’ve put one together. Read Norwood SVP Jason Jobes’ analysis of the changes, the data and analytics of the new risk model, and a three-step process for a successful transition to the full model transition on Jan. 1, 2026.