Technology is a must for ensuring complete and accurate depiction of patient complexity. An emerging tool in the arsenal of many organizations are electronic prompts to the provider at the immediate point of care.

Unfortunately, the CDI/coding industry has a notable lack of regulatory guidance on compliant use of point of care technology, including for example the use of prompts for risk eligible conditions only (i.e., those that add weight in risk adjustment methodologies) vs. all known/suspected conditions.

To help fill this gap we have put together a Top 10 Best Practices for Compliant Use of Point of Care Technology. Please note that Norwood is not a regulatory entity and you should clear these suggestions with your compliance department prior to implementing.