Consulting

Our Services

Bringing Health to Hospitals’ Bottom Lines

Nearly 40% of U.S. hospitals operate in the red. We keep your organization in the black with an array of custom services.

Audit

Nothing tells the truth like a chart audit. From ICD-10, CPT, HCC, to MS-DRGs, we verify accuracy of your coded data, uncover missed opportunities, and keep you in regulatory compliance. 

Our code audits include a full array of deliverables:

Full findings 
ROI analysis 
Compliance scoring 
Remediation roadmaps 
Executive briefings

Staffing

Norwood is a leading supplier of mid-revenue cycle professionals. If you need coding, CDI, or trauma/oncology registry talent, temp or perm, we supply experienced, credentialed on-demand talent to order.

Some staffing agencies don't audit their coding and CDI professionals; we hold ours to the highest standards. Our credentialed coders have an accuracy rate of 95% or higher. 

We also offer optional surge staffing to launch pilot programs or reduce DNFB. 

From comprehensive coding assessments and transformation plans, to mid-revenue cycle redesigns or outpatient CDI program builds, we build tailor-made solutions at any scale.

Partner with us to access our team of experts, quarterly audits, and executive scorecards. 

Education

Consistent education gets your whole team—coders, CDI, and providers—on the same page, rowing in one direction. Norwood offers CDI, coding, and provider education tailored to your organization’s specific needs. 

With content curated by our experts and derived from your providers’ own documentation, these lessons resonate—and last.

Ask about our CDI Boot Camps with CEUs from ACDIS and AHIMA.

Our partners are experiencing powerful results. Read about the demonstrable ROI and tangible outcomes of working with Norwood.

Customized Design, Personalized Experience

An off-the-shelf consulting solution is about as useful as an off-the-shelf EMR system. 

Engage with a healthcare solutions company that is driven to make a positive impact on the industry. With integrity and authenticity at the forefront, Norwood is changing a previously transactional industry to not only deliver thoughtful and strategic solutions, but make every engagement enjoyable.

Our strength is our people. Whether that's seasoned consultants to help implement an outpatient CDI program or perform a deep chart audit, or vetted and experienced coding and CDI staff to augment or fully staff your department, we couple unmatched flexibility with outsized performance.  They are the Norwood Difference. 

We provide the resources that you would expect from a big corporation with the feel of partnering with a small company. Because that’s who Norwood is—privately owned, fiercely independent, and committed to values-driven delivery built on integrity and trust. 

Meet the Solutions Team

Meet Jason

Jason Jobes, MSPA

Senior Vice President of Consulting

Contact Jason

Meet Mitzi

Mitzi Power

Senior Director, Solutions

Contact Mitzi

Meet Joanne

Joanne Wilson, RN, CCDS

Senior Director, Solutions

Contact Joanne

Meet Rose

Rose Bernards, MBA

Contact Jen

Meet Teara

Teara Walters

Contact Teara

Meet Susan

Susan Carrier, BSN, RN, MBA, CPC, CCDS, CCDS-O

Contact Susan

Meet Hannah

Hannah Phillips, BSN, RN, MBA, CCDS

Contact Hannah

Why Norwood Solutions?

Responsiveness matters. Uplevel your capabilities with a team that is invested in your success, understanding of your needs, and driven to make you look good to your leadership.

Why Managed Services? 

Most organizations lack access to necessary human capital. High-quality coding and CDI professionals are costly. According to the American Hospital Association, labor costs account for more than 50 percent of a facility's total expenses. Healthcare organizations also spend incalculable time staffing and managing human capital that should be focused on your mission—quality health care delivery.

We take the administration off your plate so you can focus on what you do best—caring for patients. Let Norwood do the work for you as a trusted partner, managing your costs. You get the added benefit of complete visibility into cost control.

Why Norwood Consulting?

We bring the blended talents of nurse and coding professionals to provide clinical, coding, and regulatory expertise. In addition to traditional inpatient CDI/coding metrics, we impact case management outcomes including accuracy of admissions, risk adjustment through improved accuracy in coding patient complexity, and improve regulatory compliance through risk mitigation. 

Interested in learning more? 

We love taking calls and talking to industry professionals like you, whether or not you need help today. It helps us as much as it helps you.

Our Awards

Best Staffing Companies to Work For (2023, 2024, 2025)

Wins - SIA Top Staffing Companies To Work For In 2025 (1)

SIA Best Staffing Firm (2023, 2024 Grand Prize Winner, 2025)

Inc. 5000 list (2023, 2024, 2025)

Austin’s Fastest Growing Businesses (2023, 2024, 2025)