Your Success Is Our Mission

Consulting

Customized Design, Personalized Experience

An out-of-the-box consulting solution is about as useful as an out-of-the-box EMR system.

We provide the resources that you would expect from a big corporation with the feel of partnering with a small company.
We meet you where you are: whether you need help building a business case for executive buy-in, human capital to
build your program, or a third-party compliance audit on an established department, we have you covered.

Meet Jason

Jason Jobes, MSPA

Senior Vice President of Consulting

As SVP, Jason oversees all consulting partnerships and delivery for Norwood’s healthcare partners. These partnerships focus on creating economic sustainability for the healthcare ecosystem through improved performance across the revenue cycle and value-based care terrains.  

Across his consulting career Jason has delivered over $425 million dollars in return on investment for partners. A sample of performance results include:

  • $16.82 million dollar case mix index improvement at a 4-hospital system in the Midwest
  • 37% increase in charts reviewed per FTE per day through process redesign at a large hospital in the Southeast 
  • 27% improvement in HCC scores for a large health system on the west coast
  • 19% reduction in denials for a system in the Northeast
  • 22% improvement in worked RVUs per provider for a medical group in the south

Jason holds a Bachelor of Arts from The University of Hawai’i Hilo, where he graduated Summa Cum Laude with a degree in Economics with a minor in Business Administration. He also obtained his Master’s in Science of Predictive Analytics from Northwestern University in Evanston, IL. Jason has also served five terms as a member of the national Malcolm Baldrige Board of Examiners.

Jobes
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Meet Jessica

Jessica Vaughn, DNP, RN, CCDS, CCDS-O, CRC

Vice President of Value-Based CDI

Jessica has more than 11 years of CDI experience and 25 years of nursing experience. In 2015 she started and led one of the nation’s first and extraordinarily successful outpatient programs at Wake Forest Baptist Health, focused on value-based care for Population Health. She is a leader in the industry, having spoken at multiple conferences, authored articles, received ACDIS’s National Professional Achievement Award in 2016, and helped write both the ACDIS CCDS-O study guide and the certification exam. Jessica recently earned her Doctorate of Nursing in Executive Leadership at Duke University.

Meet Sandra

Sandra Love, RN, CCDS, CCDS-O, CPC

Senior Manager of CDI

Sandra is the senior manager of CDI at Norwood in Austin, Texas. She has more than 17 years of nursing experience and 10 years in CDI, previously serving as the manager of outpatient clinical documentation excellence at Atrium Health Wake Forest Baptist in Winston-Salem, North Carolina. At Wake Forest Love assisted with the implementation of an outpatient CDI program and developed two pediatric CDI programs. She is a recognized pediatric leader in the industry and has spoken at multiple conferences. Love was also a member of the ACDIS Events Committee and ACDIS Leadership Council. She is currently seeking her Master of Nursing in Executive Leadership at Grand Canyon University.

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Norwood Value-Based CDI

Nurse-Led. Physician-Sensitive.

Nurse-Led:

We empower the largest, most trusted clinical workforce in healthcare to work at the top of their licensure while upholding all compliance and regulatory guidance. 

Physician-Sensitive:

We understand that burnout is real. We acknowledge that physicians and APPs carry most of the administrative burden, but we believe in a more collaborative approach to get the job done.

Coding-Supported:

We foster relationships. Nothing runs smoothly without mutual, collegial trust. We encourage good communication and teamwork to optimize accuracy and efficiency.

Patient-Centered:

We recognize that timely patient care leads to best outcomes, especially in the outpatient setting. The less time you spend in the record, the more time you have with the patient.

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