10 Things to Know About Outpatient CDI Before You Get Started

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Only 28% of respondents to the ACDIS 2026 CDI Week Industry Report stated that their healthcare organization had a dedicated OP CDI department.

That number is far too low.

The good (?) news is, 72% of healthcare organizations are leaving patient severity and revenue on the table, ripe for making a big impact. With the big caveat: As long as they set themselves up for success. Which means getting a strong foundation laid. Not the whole structure, but a reliable base on which you can build.

It’s a lot easier to do something right the first time than to fail at launch, and have to begin all over again. Especially when your customers are skeptical physicians.

In that spirit, we offer up 10 Things To Know Before Starting Outpatient CDI. It represents some of our boiled-down wisdom and lessons learned from Norwood’s risk adjustment/outpatient CDI playbook.