The State of Provider Engagement

A Norwood special report

Download the report here.

CDI trends come and go. Retrospective reviews become concurrent and then, prospective. At the elbow record review goes remote. Regulations and code sets change, too: ICD-9 gives way to ICD-10, DRGs to MS-DRGs and HCCs.

Today artificial intelligence is the buzzword and the reported cure for all our ills.

These are all important … but they mean nothing without one critical ingredient.

Provider engagement.

Nothing works in CDI if your physicians aren’t bought in. You can have the best review team, the best query policy, the best tech. But nothing works if your physicians aren’t documenting to the highest degree of specificity and actively engaged in good documentation practice.

The bad news is many providers are disengaged due to burnout. Some studies show that nearly half of physicians nationwide describe themselves that way. The good news? CDI, coding, and mid-revenue cycle leadership are perfectly-positioned to help, and armed with the right strategy can make a demonstrable difference.

With that in mind we present to you The State of Provider Engagement. This special report offers a snapshot of where we are in the industry with clinician buy-in, analyzes recent survey data from the Association of Clinical Documentation Integrity Specialists (ACDIS) and other sources, and concludes with our “top 10” list of best practices and tips for improvement.

Download the report:
https://www.norwood.com/resource/the-state-of-provider-engagement/