How a baseline became a springboard to documentation, coding improvement

What gets measured, gets managed. An old business truth … but we don’t always think of the inverse.  Without a baseline, you won’t know where to focus.  An integrated healthcare system comprised of county-owned hospitals and clinics suspected it was leaving severity and revenue on the table, but wisely didn’t want to dive straight into education without a clear starting line.  With its provider and coding teams busy delivering care and getting claims out the door it turned to Norwood for help.    Our work …

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