Podcast
Tonya Motsinger: Surviving and thriving in an evolving CDI landscape
Listen to the episode here: https://spotifyanchor-web.app.link/e/c6FFYxoXZMb With 25 years’ experience in medical/surgical, critical care, and emergency department medicine, Tonya Motsinger has seen her share of crises. COVID-19 was a crisis of a far larger scale. The pandemic wreaked havoc not only on patients, but her CDI department, resulting in staff shortages. Today OhioHealth’s System…
Read MoreBridging divides: Leif Laframboise on merging the clinical and financial through data
Listen to the episode here: https://spotifyanchor-web.app.link/e/n2tsZSPmCMb Bridging the gap between clinical and financial worlds is the goal of CDI and coding, but it’s much easier said than done. One way to reconcile this schism is through data—objective numbers that don’t lie, but can speak to both sides of this seemingly irreconcilable chasm. Associate Director of…
Read MoreMoving up and leaving behind: Robin Jones on growing into leadership
Listen to the episode here: https://open.spotify.com/episode/6I6v7JrBwt8Xf73RfWmBGF?si=cHXeDeKeSWiZoyLfyoh5Ag Robin Jones moved to Florida at the tail end of 2017 to pursue a burgeoning career in CDI. And ever since has done nothing but climb the professional ladder. Leaving behind her home in Cincinatti Ohio and a decorated career in CDI at Mercy Health, Robin started over as…
Read MoreEntrepreneurial aspirations
Listen to the program here: https://spotifyanchor-web.app.link/e/K75pfH3WTLb Our two-part “Podcast on the Pirogue” miniseries concludes in this installment of Off the Record, recorded live in the backwoods of Pierre Part, Louisiana. Here I wrest back my traditional host seat (after the takeover in part 1) and interview Jason Jobes, Senior Vice President of Solutions at Norwood,…
Read MoreOrigin Stories
Listen to the full episode here: https://spotifyanchor-web.app.link/e/v3FVAF0cILb I’ve hosted the Off the Record podcast since September 2022. Over that time I’ve recorded dozens of interviews with scores of great guests, with episode 50 right around the corner. But I’ve never had the microphone turned on myself. Until now. This past April I was hanging out…
Read MoreCalling Card for Success: Keisha Wilson on Entrepreneurialism and Telehealth
Listen to the episode here: https://spotifyanchor-web.app.link/e/bm8XvCnagLb I have to say it’s very inspiring being around my guest on today’s show. Prior to this episode of Off the Record I had never met Keisha Wilson … and within minutes I felt like we were friends. Something about her warmth and spirit that grabbed me right way.…
Read MoreGetting Comfortable With Risk: A Conversation with Crystal May
Listen to the episode here: https://spotifyanchor-web.app.link/e/Oyrv1reDKKb It’s often been said that the only constant in life is change. And the mid-revenue cycle is no exception. As new regulations emerge and new technologies develop, professions get radically transformed—or even erased altogether. The antidote is a commitment to lifelong learning, and embracing the discomfort that accompanies growth.…
Read MoreTry a “yes, and” approach when changing provider documentation habits
I love this “yes, and” approach recommended by my current Off the Record podcast guest, Kalee Vincent. Many physicians prefer (and need, for quality reporting purposes) the New York Heart Association (NYHA) Classification for their heart failure patients, for example. But CDI needs acuity and type to satisfy hospital coding and billing. Instead…
Read MorePayers turning to clinical validation to ignore coding guidelines, deny claims
By Brian Murphy Clinical validation audits are on the rise and among the chief causes of claims denials, per my current Off the Record podcast guest Richelle Marting, JD, MHSA, RHIA, CPC, CEMC, CPMA, CPC-I. While denials are payer-agnostic, Marting says that Medicare Advantage Organizations have risen to the top of worst offenders.…
Read MoreNo one will hire a CPC-A, or a coder without experience? Think again
By Brian Murphy “Nobody will hire a CPC-A.” “Nobody will hire without experience.” My recent guest on Off the Record, Revka Stearns, describes these oft-expressed statements as not factual. And rightly so. If they were, no one new would ever be hired. Which of course cannot be the case, and is not…
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