Podcast
Retiring, But Not Quietly: Fran Jurcak on Tech, Tenacity, and CDI Truths
Listen to the podcast here. If you’ve been in the CDI space for any length of time you probably know the name Fran Jurcak. After a memorable stint as an ER/trauma nurse, CDI and then consulting, Fran made an impact in ACDIS, serving on the CCDS certification committee and later the ACDIS advisory board. She…
Read MoreRethinking Rankings: A Smarter Approach to Hospital Quality with Cheryl Manchenton
Listen to the show here Cheryl Manchenton and I go back a long way—I once took a ride from a Las Vegas casino to the airport with her after an ACDIS conference well over a decade ago. And I’ve learned over the years she also happens to be as sharp—and as outspoken—as anyone I’ve ever…
Read MoreFrom NYU to TEDx: Chris Petrilli on Tech, Trust, and the Future of Healthcare
Listen to the episode here: https://spotifycreators-web.app.link/e/UQ5dRuNgKVb Some of us dream of being able to say, “Thank you for Coming to my Ted Talk.” Others wilt at the thought of getting on stage to deliver not just a lecture on a complicated or sensitive topic, but a performance. My guest today Dr. Chris Petrilli has delivered.…
Read MoreFrom Coding to Cabo: Following your bliss with Melanie Kiss, travel entrepreneur
Listen to the episode here. I don’t know this with certainty, but I probably have more than one listener dreaming of starting their own business, in the mid-revenue or elsewhere. Others might be content in their current roles as CDI, coding, or mid-revenue cycle professionals, but are also looking forward to a big vacation…
Read MoreCode Red: Aligning Risk Adjustment with CMS’s New Audit Mandate
Listen to the episode here. For this week’s episode I’m bringing you something a little different, but of such importance that I had to share it with my Off the Record audience: The massive audit expansion of Medicare Advantage announced by CMS. In case you missed it, CMS in May rocked the mid-revenue cycle…
Read MoreAnybody Listening? Ambient AI and the Future of Documentation with Dr. David Canes
Listen to the episode here. Back in 1990 the heavy metal band Queensryche asked its listeners, “Is there anybody listening?”, a lament for not being heard in a world of overstimulation, noise and artificially. In healthcare in 2025, the answer is yes: someone is listening. But the listener just might be a machine. Ambient…
Read MoreRising from ruin and talking telehealth, SDOH with Keisha Wilson
Listen to the episode here. Regular listeners of Off the Record will recall Keisha Wilson, whom I hosted on the program in June 2024 to talk about telehealth as well as her story of entrepreneurship. She was a bright light and a great guest, so I asked her to return to the show a…
Read MoreAn urgent issue: How admit type can skew quality metrics
Listen to the episode here. I’m recently back from the 2025 ACDIS national conference, and as usual flush with the latest in CDI trends, education, and breaking news. And right at the top of my takeaways is a seemingly innocuous classification with big ramifications: admit type. What makes this a big deal? Some hospitals…
Read MoreWork-Life Wins with A.J. Hegg: New Essentia Health physician advisor program balances UM, CDI, ROI, and a healthy culture
Listen to the episode here. Until about 6-7 years ago A.J. Hegg had little idea what the acronyms CDI or UM were, much less what they did or how they helped hospitals. Today the Essentia Health hospitalist is leading a new physician advisor program and making a big impact on his organization. Both from…
Read MoreTranscription to Trailblazer: Glenda Bocskovits’ outpatient CDI journey
Listen to the episode here. Outpatient CDI is not a traditional discipline—and so it stands to reason that its practitioners don’t always hail from traditional backgrounds. One such person is Glenda Bocskovits. I’d call her a former transcriptionist, but she still practices that craft with the Mayo Clinic. But Glenda has since expanded her…
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