Sandra Love

Sandra Love

Director, Solutions

As the Director of Solutions for Norwood I love sharing my passion with other healthcare systems in the
clinical documentation integrity (CDI) industry. I provide insight into women’s health, pediatrics, and
neonates, broadening the focus of CDI beyond the adult population to ensure accurate capture of
diagnoses for patients with complex congenital disorders and maternal complications.

Prior to joining Norwood, I helped implement an outpatient CDI program, developed two pediatric CDI
programs, began multiple initiatives for adult and pediatric LOS/mortality, and assisted with denial
management for pediatrics and neonatology. I have more than 18 years of nursing experience and 12
years in CDI including experience in program development, expansion, alignment, and collaboration
with EHR and CDI technology. I’m also a believer in volunteerism, and previously served on the ACDIS
Events Committee, ACDIS Leadership Council, and am a former president of NCACDIS. I enjoy traveling
with my family, making crafts, and wedding planning and directing in my spare time.