Bi-lingual Behavioral Health Case Manager (Remote)

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Bi-lingual Behavioral Health Case Manager (Remote)

Job Overview

Bi-lingual Behavioral Health Case Manager (Remote)


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Industry: Healthcare / Health Services - Social Services / Mental Health
Job Category: Medical / Health - Therapy
Your Talent. Our Vision. At our company, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. 

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.  

Bi-Lingual Behavioral Health Care Manager I  

**must speak, write, and read English and Spanish** 

Overnight schedule:  Week 1: Tue –Fri 10pm-8:30am   Week 2: Mon.7:30pm-8am Sat/Sun 7pm-8am 

Location: Remote work from home, can live in any state but will need NC licensure.

Licensure Required: RN, LCSW, LPC, LMHC, or LMFT to practice as a health professional within the scope of licensure in the state of North Carolina.

Sign on bonus of $1,500 included.

This position manages a behavioral health crisis line to provide members with a service which is available twenty-four (24) hours a day, seven (7) days a week, every day of the year through a confidential, toll-free number. Behavioral health professionals help with any type of behavioral health distress the member may be experiencing and offers assistance in linking members to supportive available community resources. 

Primary duties may include but are not limited to:  

Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost-effective setting in accordance with UM Clinical Guidelines and contract.  
Refers cases to Peer Reviewers as appropriate.  
Performs psychiatric and substance abuse or substance abuse disorder assessment coordination implementation case planning monitoring and evaluating to promote quality member outcomes to optimize member health benefits and to promote effective use of health benefits and community resources.  

Minimum Requirements:

Requires MA/MS in social work, counseling or a related behavioral health field or a degree in nursing. 
Requires a minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.  
Current active unrestricted license such as RN, LCSW, LPC, LMHC, or LMFT to practice as a health professional within the scope of licensure in the state of North Carolina.
Must be licensed in North Carolina.
Bi-Lingual (speak, write and read English and Spanish)

Preferred Experience:

Previous experience in utilization management reviews with a broad range of experience with complex psychiatric/substance abuse cases preferred.  
Associates with strong oral, written and interpersonal communication skills in English & Spanish, problem-solving skills, facilitation skills, and analytical skills. 


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short- and long-term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. 

The health of our associates and communities is a top priority for the company. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and the company approves – a valid religious or medical explanation as to why you are not able to get vaccinated that the company is able to reasonably accommodate. The company will also follow all relevant federal, state and local laws. 

The company has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. The company is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 


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