Program Parameters

The standard imprint method, 1-color, 1-location, is available for several products found in these categories:
  • Bags
  • Meeting
  • Travel
  • Outdoor & Leisure
  • Drinkware
  • Housewares
  • Writing Instruments
  • Office
  • Technology
  • Health, Wellness & Safety
  • Flashlights, Tools & Auto
  • Golf

Additional Program Details

  • All catalog quantities apply. Less than minimums are not available. Case lot quantities only. Drop shipments are not available.
  • In the event that the item you ordered is out of stock, we will offer you an alternative item of equal or greater value.

Order Requirements

  • Complete order and artwork must be sent to the 24-Hour Service e-mail address or fax number. See the Distributor Reference Guide for complete details.
  • "Need It Now - FREE 24-HOUR Rush Service" must be clearly stated on your order.
  • For e-mailed orders, please include "Need It Now - FREE 24-Hour Rush Service" in the subject line, as well as company name and Purchase Order (P.O.) number. Please repeat distributor name, contact name, contact phone number and P.O. number in the body of the e-mail
  • Artwork must be production-ready. The file must be received at the same time as the order in Adobe Illustrator format. For specific art requirements, please reference the artwork details listed in the General Information section of this catalog.
  • Electronic art must be accompanied by a hard copy for layout verification.
  • Complete order and production-ready artwork must be received by 7:00 p.m. CST, Monday through Friday, and will be ready for carrier pick-up the next working day. Weekends and holidays are not considered working days. Pick-up times vary based on the carrier and shipping method selected. Carrier pick-up is not guaranteed.

Shipping

  • Shipping method must be stated on your purchase order. Orders must ship via UPS, but can be sent by any method UPS offers: Ground, 3 Day Select®, 2nd Day Air®, Next Day Air®, etc.
The default is UPS Ground. Carrier pick-up time and delivery date cannot be guaranteed.

Program Exclusions:

  • Any order clarification will disqualify the order from 24-Hour Service.
  • No proof or production sample approval is available.
  • Accounts on credit hold are not eligible.
  • Norwood cannot guarantee 24-Hour Service in the event of severe weather, natural disasters, acts of God or any other event outside of Norwood's reasonable control.